Pharmacy vending machines and the power of seamless integration

Many pharmacists see a vending machine as an ideal combination of an online purchasing experience with immediate delivery in a safe environment.

One pharmacist said:“The vending machine has been a great addition to our pharmacy. It has enabled us to expand our sales channels beyond our physical store and reach more customers. However, seamless integration into our existing management system is critical to ensure we can manage our inventory efficiently. (tweakyourbiz.com)

Another pharmacist said: “The vending machine was a great way for us to increase our sales without hiring additional staff. However, it is important to have a secure environment for the vending machine and ensure that it is synchronized and perfectly integrated into our existing management system.”https://www.bing.com)

In summary, it can be said that seamless integration of secure processes into existing systems is of great importance for the operation of pharmacy vending machines.

Convenient – Fast – Efficient – Safe

1. Convenience

Customers attach great importance to quick and barrier-free access to important products; whether in open sales or in the collection area.

With integrated vending machines, pharmacies offer their customers the convenience of self-service while maintaining important advice from the pharmacy team. It's a win-win situation that keeps customers coming back.

2. Real-time inventory management

Real-time data exchange via an interface to the pharmacy management system provides real-time data on inventory levels, sales, analyses, etc. This not only saves time and resources, but also maximizes profitability.

3. Efficiency

Processes at pharmacy machines must be able to be easily and seamlessly integrated into the pharmacy system in order to enable simple and secure order processing and sales tracking.

4. Increased security

Thanks to the seamless integration, all transactions are documented and can be tracked at any time. This level of control increases the security of your pharmacy and protects both your products and customer information.

Success story:

Brauhaus Apotheke, a well-known pharmacy in Schwechat, recently reported on their experiences with the new pharmacy vending machine that was integrated into their business. According to the pharmacy owner, Mr. Hofer, the pharmaceutical vending machine enables customers to buy over-the-counter health products from the shop window around the clock or to pick up ordered products around the clock.

The CareApo24 Terminal terminal is connected to the pharmacy's ERP system, allowing the pharmacy to monitor the machine's sales, inventory and customer feedback in real time. The ERP system also automatically generates orders and invoices for the ATM transactions, reducing manual effort and errors for pharmacy staff. The ERP system also supports the pharmacy in complying with the legal and regulatory requirements of the pharmaceutical industry, such as: E.g. batch tracking, expiry date management, quality control, etc. (https://www.noen.at/schwechat/service-per- automat-schwechater-brauhaus-apotheke-startet-mit-innovation-389641561)